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Standard of Maintenance Bylaw Complaint Form

Use this form to submit your Standards of Maintenance complaint with the City of Port Moody. You must also upload evidence of your correspondence with your landlord, so please ensure you have that documentation ready as a digital file (i.e., jpg, PDF, or Word doc) before filling in the information below. Documentation of correspondence is required for the City to proceed with your application, and we are unable to take action without it. 

If your correspondence with your landlord was via email, you can save email as a PDF to upload with this form:

  1. Open your email. Find the email you intend to save as a PDF document and open it.
  2. Open Print settings. Click the Print option.
  3. Select the PDF option. When the printer menu opens, select Save as PDF from the destination drop-down menu. 

While we cannot guarantee that the problem will be resolved immediately, our goal is to work towards reaching a successful conclusion. If you require further information or clarification, please do not hesitate to contact our Bylaws Division via email at bylaw@portmoody.ca. Our office hours are Monday to Friday 8:30 am to 5:00 pm.

Do you have an unresolved dispute with your current landlord regarding a health, fire, or life safety hazards?