Report a problem

For emergencies, wildlife encounters, or bylaw complaints, please refer to the specific contact information below:

Emergencies
For Fire and Police emergencies, dial 9-1-1.
For operations, parks, and environmental emergencies, please call 604-469-4574.

Reporting pollution
To report an environmental emergency such as a spill, chemicals being washed into a storm drain, or a contaminated stream, contact Environment and Parks at 604-469-4574.

Wildlife
Report wildlife encounters to the  BC Conservation Officer Service at 1-877-952-7277.

Bylaw complaints
Report bylaw complaints (noise, parking, sprinkler, zoning, traffic, untidy premises) through the bylaw complaint form or call 604-469-4541. 

Trees and power wires

If you see a downed or damaged wire, call 9-1-1 and ask for Fire.
If trees or branches are interfering with power lines, call BC Hydro at 1.800.224.9376.
Report fallen trees, branches, and other debris on municipal property by calling City of Port Moody Operations at 604.469.4574 or submitting the report a problem form.

For any other problems, concerns or hazards you see in Port Moody, please use the form below.

Collection of information
Personal information is collected by the City of Port Moody pursuant to Section 26 of the British Columbia Freedom of Information and Protection of Privacy Act, R.S.B.C. 1996, c. 165. Questions regarding this collection of information can be directed to the City’s Legislative Services department by email at FOI@portmoody.ca or mail at 100 Newport Drive, Port Moody, B.C. V3H 5C9.