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Accessibility Feedback

People with disabilities have told us that barriers make it hard to experience full and equal participation in society. We need to understand the specific barriers people face to remove them. We are asking for feedback on the City of Port Moody’s programs, services, and facilities to improve accessibility. We also welcome input on our Accessibility Action Plan.

City of Port Moody staff will read your feedback and share it with the area of service you had trouble accessing. You may get a follow up request from us wanting to understand your experience better. If there are no questions, you may not be contacted. 

As required under the Freedom of information and Protection of Privacy Act, any personal details you share will be kept confidential and will only be used by staff to assess and improve the City's acessibility.

Alternate ways to provide feedback include:

Email to

Mail to: Accessibility Committee
City of Port Moody
100 Newport Drive
Port Moody, B.C.
V3H 5C3

To request a different way to provide feedback, please contact the City by email, mail, or call 604-469-4500 and we will work with you to accommodate your preferred way to submit feedback.

For questions about this form, please email 

Accessibility Feedback

Tell us about your experience

Please describe the situation with as much detail as needed, including:

- what you or someone else were trying to do or trying to access
- the location of where this happened
- how this experience impacted you


Allowed extensions pdf, doc, docx, xls, xlsx, jpg, jpeg, gif, png, tif


Contact Information

Can City of Port Moody staff contact you to follow up on your feedback? (the City will only follow up if further information is required)